Job openings for Restaurant Captain in Belapur Navi Mumbai

A Restaurant Captain oversees daily dining room operations, ensuring smooth service, guest satisfaction, and team coordination. Key responsibilities include greeting guests, taking orders, training and supervising service staff (stewards/waiters), handling complaints, managing reservations, and collaborating with the kitchen to ensure timely food delivery.
Expertia AI
Expertia AI
+4
Core Responsibilities of a Restaurant Captain:
Service & Guest Management: Warmly greet and seat guests, take orders, and provide menu recommendations. Actively solicit guest feedback to improve service and handle any complaints promptly.
Supervision & Training: Lead the service team (servers/busboys) during shifts. Train new staff, conduct team briefings regarding daily specials and VIP guests, and ensure adherence to safety/hygiene standards.
Operational Coordination: Coordinate with the kitchen to ensure timely, high-quality food delivery. Inspect stations for cleanliness and proper setup (cutlery, tablecloths, condiments) before and during service.
Administrative Duties: Manage reservations, process billing, maintain inventory, and assist with staff scheduling.
Expertia AI
Expertia AI
+9
Key Skills & Qualifications:
Strong leadership and communication abilities.
Excellent customer service and conflict-resolution skills.
Thorough knowledge of food, beverages, and service etiquette.
Ability to remain calm and professional under pressure