Navi Mumbai
A hotel general manager has many responsibilities, including:
Communication: Interacting with guests, staff, and stakeholders
Budgets: Managing all budgets, even if others manage them, and being able to quickly identify issues
Customer service: Resolving customer complaints and issues
Guest satisfaction: Ensuring guests are satisfied by being organized, delegating tasks, and supervising the team
Marketing: Developing marketing strategies, creating advertising campaigns, and building relationships with industry partners
Flexible hours: Working flexible shifts, which can average more than 50 hours per week
Hotel management: Planning and coordinating all hotel activities, including hiring, staffing, maintenance, and guest check-ins
Staff training: Hiring, training, and developing new employees, and ensuring they meet brand requirements, policies, and procedures
Other responsibilities of a hotel general manager include:
Meeting with department heads
Managing profitability
Identifying and executing strategic goals
Overseeing marketing and demand generation
Allocating resources
Helping resolve issues
Experience | 4 - 7 Years |
Salary | 7 Lac 50 Thousand To 11 Lac P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | Professional Degree |
Key Skills | Hotel General Manager Hospitality Manager |
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