Job openings for Front Office Executive in Vashi Mumbai Navi Mumbai

Key responsibilities:
1. Greet and welcome guests: As a Front Desk Executive, you will be the first point of contact for guests entering the establishment. You will welcome them warmly and ensure a pleasant initial interaction.
2. Answer and direct phone calls: You will be responsible for answering incoming calls and transferring them to the appropriate department or individual.
3. Check-in and check-out guests: You will assist guests with the check-in and check-out process, ensuring a smooth and seamless experience.
4. Handle reservations and bookings: You will be responsible for managing room reservations and bookings, ensuring accuracy and efficiency in the process.
5. Provide information about services and facilities: You will assist guests by providing information about the hotel's services, facilities, and amenities.
Required skills and expectations:
1. Excellent communication skills: As a Front Desk Executive, you must have strong communication skills to interact with guests and handle inquiries effectively.
2. Customer service orientation: You should have a customer-focused mindset and a dedication to providing exceptional service to guests.
3. Organizational skills: You must be organized and able to multitask in a fast-paced environment, prioritizing tasks effectively.
4. Attention to detail: Accuracy is essential in handling reservations, bookings, and guest information.
5. Professional demeanor: As the face of the establishment, you should maintain a professional appearance and conduct at all times.