Job openings for front desk executive in cbd belapur navi mumbai belapur navi mumbai

A front office executive at a hotel has many duties and responsibilities, including:

Guest interactions: Front office executives greet guests, make them feel welcome, and ensure a pleasant stay.

Check-ins and checkouts: Front office executives handle check-ins and checkouts for guests.

Reservations: Front office executives manage reservations, including cancellations and changes.

Administrative tasks: Front office executives perform a variety of administrative tasks, such as maintaining a customer database, making phone calls, and responding to emails and faxes.

Billing and payments: Front office executives handle billing and payments.

Record keeping: Front office executives keep accurate records.

Supervising front desk agents: Front office executives supervise front desk agents, assign tasks, and provide guidance and support.

Answering questions and addressing complaints: Front office executives answer questions and address complaints from guests.

Providing information: Front office executives provide information about the hotel's amenities, services, and local attractions.