Navi Mumbai, CBD Belapur, Belapur
A front office executive at a hotel has many duties and responsibilities, including:
Guest interactions: Front office executives greet guests, make them feel welcome, and ensure a pleasant stay.
Check-ins and checkouts: Front office executives handle check-ins and checkouts for guests.
Reservations: Front office executives manage reservations, including cancellations and changes.
Administrative tasks: Front office executives perform a variety of administrative tasks, such as maintaining a customer database, making phone calls, and responding to emails and faxes.
Billing and payments: Front office executives handle billing and payments.
Record keeping: Front office executives keep accurate records.
Supervising front desk agents: Front office executives supervise front desk agents, assign tasks, and provide guidance and support.
Answering questions and addressing complaints: Front office executives answer questions and address complaints from guests.
Providing information: Front office executives provide information about the hotel's amenities, services, and local attractions.
Experience | 1 - 2 Years |
Salary | 3 Lac 75 Thousand To 9 Lac 50 Thousand P.A. |
Industry | Front Office / Reception / Computer Operator / Assistant |
Qualification | Bachelor of Hotel Management |
Key Skills | Data Management Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Front Office Executive Front Office Receptionist Front Office Coordinator Front Desk Manager |
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